Our Exclusive Rainey Day Guarantee
We are so confident of our method of window cleaning, the
amazing results it gives our customers or the fact that our four
step process will leave your windows cleaner longer that we also
offer exclusively our Rainey Day Guarantee. We want our
customers to feel not only trilled with our work but secure that
their hard earned investment in achieving sparkling clean and
shiny windows will not go in vein or down the drain per se. We
want them to know that in the event of their windows getting dirty
due to rainy weather not only will we be there for them to get any
affected windows sparkly clean we guarantee it and the schedule
is as follows: Should your windows get dirty due to bad rainy
weather within 7 days of service we will clean the affected
windows free of charge, within 8-14 days we will clean them at a
60% discount rate, between 15-22 days we will make them
sparkle at a 40% discount and to top it off if it happens between
23-30 days we will still give them a 20% discount, how's that for
standing behind our work. There is no other company in town that
will stand behind their work or come even close to our exclusive
Rainey Day Guarantee like we will as that is the BrightView way.
We also make our own solution that is unparalleled to achieving
theist results and it's not the case with the vast majority of our
competition. It is no accident that we have been improving our
customers curb appeal since 2005 so you know we are not some
fly by night company and we will be there whenever needed, ready
to make your home sparkle.
Other Policies
Not liable for delicate items left on our work area, please have all
furniture and delicate items or anything that may obstruct in doing
what we were hired to do away from our work area, prior to our
arrival. Furniture can be moved for an additional charge.
Additional charges may apply to remove and replace solar screens,
depending on promotion, please let us know in advance when
booking. All charges due at time of service. Window cleaning
lingo promotional language definitions for your knowledge:
Window pane refers to a single piece of glass window. XL pieces of
glass may count as two). Regular window refers to a window that
has a single piece of glass on top of another single piece of glass
or similar. French window refers to a window that is divided or cut
up into multiple smaller pieces of glass. Storm window refers to a
window that requires to be taken apart to clean. French and Storm
windows are usually not included in any special offers, coupons or
vouchers and additional charges may apply, call us before
purchasing a special offer if not sure. No refunds on vouchers due
to having french or storm windows or solar screens. Valid for
standard 1 and 2 story homes, taller homes may incur additional
charges.
WE APPRECIATE THE OPPORTUNITY TO EARN YOUR BUSINESS
AND LOOK FORWARD ON MAKING YOUR HOME SPARKLE.
CANCELLATION/RE-SCHEDULING POLICY
We know sometimes situations that are out of our control and
emergencies happen more often that we would like but when
possible we ask to be given a 24-Hour notice on cancellations or
re-scheduling of your appointment and seldom times a $25 fee
may apply.